Shipping Policy – Perfect Shine Gems

At Perfect Shine Gems, we take pride in delivering your gemstones safely and efficiently, no matter where you are in the world. Our goal is to ensure every order reaches you on time, in perfect condition, and with complete transparency.

Worldwide Shipping

We ship gemstones across Asia, Europe, the USA, and other international destinations. All shipments are handled through trusted logistics partners such as DHL, FedEx, and EMS, ensuring speed, reliability, and security.

• Processing Time: 2–4 business days after payment confirmation.

• Delivery Time (International): 7–14 business days depending on location.

• Delivery Time (Within Thailand): 2–5 business days.

Secure Packaging & Insurance

Every gemstone is packed with utmost care to prevent damage during transit.
All international shipments include insurance coverage, so your purchase is protected until it safely reaches your doorstep.

Shipping Charges

• Shipping charges are calculated at checkout based on destination, package weight, and value.

• Free shipping may be available on select promotional offers or bulk orders.

Order Tracking

Once your order is shipped, we’ll provide you with a tracking number so you can monitor your shipment in real time.

Customs & Duties

International buyers are responsible for any customs duties, taxes, or import charges applicable in their respective countries. We’ll assist with all documentation to ensure smooth customs clearance.

Delayed or Lost Packages

If your package is delayed or lost in transit, please contact us immediately. We’ll work directly with our courier partners to resolve the issue as quickly as possible.

Perfect Shine Gems – Delivering brilliance, safely and globally.

Need help?

Contact us at sales@perfectshineglobal.com for questions related to refunds and returns.